Shipping policy

Shipping & Return Policy

At Pawward, we’re dedicated to delivering high-quality pet wellness products with care, clarity, and convenience. Please review our shipping and return policies below for full details on how we handle orders.

 

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Shipping Policy

We are proud to offer free shipping on all orders within the contiguous United States (the lower 48 states).

Processing & Delivery Time

All orders are processed within 1 business days after payment confirmation.

Delivery usually takes 3–8 business days after processing.

A tracking number will be sent via email once your order ships.

Shipping Area

We currently only ship within the contiguous United States.

We do not ship to Alaska, Hawaii, U.S. territories (such as Puerto Rico or Guam), or APO/FPO/DPO addresses.

Out-of-Stock Items

If any item in your order is out of stock, we will notify you within 48 hours by email.

You may choose to wait for restock with an updated ETA or receive a refund for the unavailable item.